Frequently Asked Questions

No. ReviewGen only helps real customers of your business write their own review. The customer answers a few questions, picks an AI draft built from their own rating and words, edits it, and posts it from their own account. ReviewGen never posts reviews and never writes one for someone who wasn't a customer.

ReviewGen helps local businesses get more reviews from their real customers. You share one review link or QR code. Your customer answers a few quick questions, picks an AI draft based on their answers, edits it and posts it on Google, Yelp or another review site. You see how many people opened your link, got a draft and clicked through.

When a customer finishes your questions, ReviewGen sends their rating and answers to the AI with rules: write in the first person as that customer, use only what they said, and add no names, events or details they didn't give. The customer gets 3 drafts in their phone's language, then picks one, edits it and posts it.

The full product is free for 30 days on one business, with no card needed. After that, Pro is $10 a month for up to 5 businesses. Our free tools, like the review link and QR code generators, stay free and don't need an account.

For your own review links and dashboard, yes. Sign in with Google and the 30-day trial starts, with no card. The free tools, such as the review link, QR code and review reply generators, work without an account.

ReviewGen works with Google, Yelp, Facebook, TripAdvisor, Amazon, Trustpilot, G2, Capterra, Glassdoor, BBB, Apple App Store and Google Play Store. For any other site, paste the link to its write-a-review page. Each review site gets its own ReviewGen page and link.

Yes, when a real customer writes about their own experience. The FTC's fake-review rule and Google's review policy target reviews from non-customers, reviews written by the business, and reviews bought with rewards. With ReviewGen the customer is the author. Our blog guides to the FTC rule and Google's review policy cover the details.

The customer. ReviewGen suggests wording from what the customer said. The customer chooses a draft, edits it and posts it on Google, Yelp or another site under their own name.

ReviewGen's dashboard has five pages. Home has your review link, QR code and next step. Review page sets the questions, look, language and review site. Results shows visits, drafts and clicks for each link. Feedback holds private messages from customers who chose to write to you. Settings has billing and notifications.

Open Review page. Edit or add questions, or start from one of 8 industry templates. Set the tone and length of the drafts, pick the page language, and add your logo, a brand color and one of 6 themes. A phone preview shows what customers see.

For each link over 7, 30 or 90 days: how many people opened it, got a draft, and clicked through to your review site, plus your latest customer visits. ReviewGen can't see reviews after they're posted, so it doesn't count reviews on Google.

So each customer can pick the one that sounds most like them, then edit it. All of them use the same answers with different wording.

Yes. Every ReviewGen link has a QR code you can download from Home and print on receipts, table cards or a counter sign. Scanning it opens your review page on the customer's phone.

ReviewGen doesn't send emails for you. Each review link works in any email or text you already send: paste the link, or attach its QR code. Our free review request email and SMS generators help you write the message.

ReviewGen tracks three steps for each link: a customer opens it, gets a draft, and clicks through to your review site. It can't tell whether they then post, because review sites don't share that.

Yes. Pro covers up to 5 businesses, and each one has its own review links, QR codes and stats. The free trial covers one business. For more than 5, email hello@reviewgen.ai about an Agency plan.

Without an account, the free review generator writes up to 20 sets of drafts a day, with 3 drafts in each set. For your own review link and dashboard, start the free 30-day trial, with no card needed.

We may send you occasional tips on getting more reviews and news about ReviewGen. You can unsubscribe from any email. Giving your email doesn't change your daily limit.

Limits are counted per IP address. You get 20 generations a day, and the count resets 24 hours after your first one. For your own review link and dashboard, start the free 30-day trial, with no card needed.

Daily limits reset exactly 24 hours after your first generation of that day. For example, if you use your first generation at 2:00 PM, your limit will reset at 2:00 PM the next day. This rolling 24-hour window ensures fair usage and prevents abuse while giving you flexibility.

If you want reviews from your own customers, yes. The free tools help with wording. ReviewGen gives you a review link and QR code your customers use themselves, with drafts from their own answers and stats for each link. Start with the free 30-day trial, with no card needed.

Yes. It works without an account, up to 20 times a day.

It writes drafts in the usual style and length of Google, Yelp, Facebook, TripAdvisor, Amazon, Trustpilot, G2, Capterra, Glassdoor, BBB, Apple App Store and Google Play Store.

A review is authentic when it describes a real experience. The tool writes a natural-sounding draft from the details you enter; edit it so it matches what actually happened, and only post reviews about businesses you have used.

Yes. Pick the tone (professional, casual, enthusiastic, balanced or funny), the length (short, medium or long), the language (English, Spanish, French or German) and the rating (4 or 5 stars).

No. A review or testimonial has to come from a real customer describing their own visit. If you want reviews, share your ReviewGen link with customers and let them write and post their own.

No. The tool helps real customers put their own experience into words. Every review should be written and posted by someone who actually used the business, and fake reviews break platform rules and the FTC's fake-review rule.

Pro is $10 a month and covers up to 5 businesses, with unlimited review links and QR codes for each. Every account starts with a free 30-day trial for one business, and you don't need a card.

Everything in Pro for one business, for 30 days: AI drafts, unlimited review links and QR codes, every review site we support, and stats for each link. Sign in with Google and the trial starts on its own.

No. After the 30-day trial, ReviewGen is $10 a month. Our free tools, like the review link and QR code generators, stay free and don't need an account.

Your dashboard, links and data stay. AI drafts pause until you subscribe, and customers who open your link see a button to leave a review on your review site instead. Subscribe from Settings → Plan and drafts turn back on right away.

Yes. Cancel from Settings → Plan. Pro stays on until the end of the period you paid for, and there's no cancellation fee.

Not while you stay subscribed. If you subscribe while Pro is $10 a month, ReviewGen keeps you at $10 for as long as your subscription is active, even if the price rises for new customers. If you cancel and subscribe again later, you pay the price at that time.

Open Settings → Plan and choose Subscribe. Checkout takes about a minute, and Pro starts as soon as the payment goes through.

Major credit and debit cards, through our payment provider LemonSqueezy. We never see or store your card details.

Email hello@reviewgen.ai about an Agency plan. We set the number of businesses to fit your clients or locations, and you manage them all from one account.

Setup takes a few minutes and there's nothing to install. Sign in with Google, find your business on Google or paste a link from Yelp or another site, and ReviewGen gives you a review link and QR code.

Sign-in is through Google, so ReviewGen never handles your password. The site runs only over HTTPS, LemonSqueezy handles payments so card details never reach us, and we don't sell your data.

Current versions of Chrome, Safari, Firefox and Edge, on phones, tablets and computers.

There's no app to install. ReviewGen runs in the browser, and customers open your review page on their phone without downloading anything.

ReviewGen has 8 page templates: Restaurant Feedback, Patient Feedback, Store Experience, Salon & Spa, Auto Service, Real Estate, Fitness Center and Hotel & Hospitality. Each sets starter questions you can edit.

Yes. Under Review page, then Tone and length, pick a tone such as Professional, Casual, Friendly or Warm, and a length that fits the review site. The customer's answers still decide what the draft says.

ReviewGen's review page shows in 19 languages, and drafts come out in the language of the customer's phone. The free review generator writes in English, Spanish, French and German.

The AI only gets the customer's rating and answers, plus rules to use only what they said. A customer who skips the questions gets a short, general draft, and every customer edits the draft before posting.

Large language models through OpenRouter, with a backup model if one provider is down. Whichever model writes the draft gets the same rules: use only what the customer said.

Customers can post on Google, Yelp, Facebook, TripAdvisor, Amazon, Trustpilot, G2, Capterra, Glassdoor, BBB, Apple App Store and Google Play Store. For any other site, paste the link to its write-a-review page.

Yes. ReviewGen follows each site's usual length and style, shorter for Google and more detailed for Yelp, while using only what the customer said.

Yes. Add a review site from Review page and it gets its own page and link. Links and pages are unlimited on every plan.

Most sites already work: paste the link to the page where customers write a review. For drafts styled to a new site, email support@reviewgen.ai.

Click Sign up and continue with your Google account. Your free 30-day trial starts right away, with no card needed, and the setup steps walk you through connecting your Google listing.

Your name and email from Google, your business details, and activity on your review links. Customer answers go to our AI provider to write the drafts. We don't sell your data.

You can ask to see, correct or delete your data at any time by emailing support@reviewgen.ai. The privacy policy explains how ReviewGen handles data.

Email support@reviewgen.ai from your sign-in address and we'll delete your account, businesses, links and stats. Cancel Pro first in Settings → Plan, or ask us to in the same email.