Question 1

What is ReviewGen.AI?

Accepted Answer

ReviewGen.AI is an AI-powered review generation platform that helps businesses collect authentic customer reviews across multiple platforms like Google, Yelp, Amazon, and more. Our platform uses advanced AI to help you create customized review collection forms, generate QR codes, track analytics, and manage your online reputation effortlessly.

Question 2

How does AI review generation work?

Accepted Answer

Our AI system uses OpenAI's GPT models to generate authentic, natural-sounding reviews based on customer feedback. When a customer fills out your review form, the AI analyzes their responses and creates 3 unique review variations that capture their genuine experience. The AI is trained with industry-specific templates to ensure reviews sound appropriate for your business type (restaurant, retail, healthcare, etc.).

Question 3

Is ReviewGen.AI free to use?

Accepted Answer

Yes! We offer a Free plan that includes up to 25 review requests per month, 1 platform integration, email campaigns, basic analytics, and community support. For growing businesses, our Pro plan ($20/month) offers unlimited review requests, unlimited platform integrations, SMS & WhatsApp campaigns, advanced analytics, AI insights, and priority support.

Question 4

Do I need to sign up to use ReviewGen.AI?

Accepted Answer

For our full platform features (business dashboard, analytics, custom forms), yes, you need to create a free account. However, we also offer a free review generator tool at /review-generator that allows you to generate 3 reviews per day without signing up. Enter your email to unlock 10 generations per day.

Question 5

What review platforms are supported?

Accepted Answer

ReviewGen.AI supports all major review platforms including Google Reviews, Yelp, Amazon, Trustpilot, TripAdvisor, Facebook, G2, Capterra, and more. You can create custom review collection flows for any platform and manage them all from a single dashboard.

Question 6

Is using AI to generate reviews legal and ethical?

Accepted Answer

Our tool is designed to help customers articulate their genuine experiences, not to create fake reviews. We strongly encourage ethical use: only generate reviews based on real customer feedback, never create reviews for products/services not actually experienced, and always ensure the AI-generated content accurately reflects the customer's true opinion. ReviewGen.AI is a tool to help with writing, not to fabricate experiences.

Question 7

What can I do in the business dashboard?

Accepted Answer

The business dashboard is your central hub for managing reviews. You can create and customize review forms, view generated reviews, track engagement analytics, manage multiple businesses, generate QR codes for physical locations, create email campaigns, and monitor review performance across all platforms. Each business gets its own dedicated dashboard with comprehensive analytics.

Question 8

How do I customize my review collection form?

Accepted Answer

You can fully customize your review forms with your business name, description, logo, review platform URL (Google, Yelp, etc.), and custom prompt messages. The AI automatically selects the best industry template based on your business category (restaurant, retail, healthcare, etc.), but you can also adjust tone, length, and language preferences.

Question 9

What analytics does ReviewGen.AI provide?

Accepted Answer

Our analytics dashboard tracks total reviews generated, engagement rates (likes, dislikes, copies), average sentiment scores, prompt performance comparisons, timeline visualizations, and recent review activity. You can see which AI prompts perform best, track customer engagement over time, and measure the effectiveness of your review collection campaigns.

Question 10

Why does the AI generate 3 review variations?

Accepted Answer

We generate 3 unique variations for each customer submission to give them options. This helps customers choose the review that best captures their experience and tone preference. Each variation maintains the core feedback while varying the structure, phrasing, and emphasis. Customers can copy their favorite version directly to the review platform.

Question 11

Can I create QR codes for my physical location?

Accepted Answer

Yes! Each review form automatically generates a unique QR code and short URL. You can display these QR codes on receipts, table tents, business cards, or signage at your physical location. When customers scan the code, they're taken directly to your review collection form. This makes it incredibly easy for in-person customers to leave reviews.

Question 12

Does ReviewGen.AI support email campaigns?

Accepted Answer

Yes! Our platform includes email campaign tools to request reviews from your customers. You can send personalized review requests via email with direct links to your review forms. The Pro plan also includes SMS and WhatsApp campaign capabilities for even better engagement rates.

Question 13

How does review tracking work?

Accepted Answer

Every generated review is tracked with comprehensive engagement metrics including views, likes, dislikes, copy events, and timestamps. You can see which reviews customers prefer, track which AI prompts perform best, and analyze sentiment trends over time. All this data is visualized in your analytics dashboard.

Question 14

Can I manage multiple businesses with one account?

Accepted Answer

Absolutely! Free accounts can create up to 2 businesses, while Pro accounts can create up to 5 businesses. Each business has its own dashboard, analytics, review forms, and tracking. This is perfect for multi-location businesses, agencies managing multiple clients, or entrepreneurs with multiple ventures.

Question 15

What are the limits for the free review generator tool?

Accepted Answer

Without signing up or providing an email, you can generate 3 reviews per day (resets every 24 hours). If you provide your email address, the limit increases to 10 generations per day. Each generation creates 3 unique review variations, so you get 3x the actual reviews. For unlimited generations, create a free account and use our full platform.

Question 16

What happens when I provide my email in the free tool?

Accepted Answer

When you provide your email in the free review generator, your daily limit increases from 3 to 10 generations per day. Your email is stored locally in your browser for convenience, and we may occasionally send you helpful tips about review generation and updates about ReviewGen.AI. You can opt out of emails at any time.

Question 17

How does the rate limiting work?

Accepted Answer

Rate limits are tracked by your IP address and reset daily. Without an email: 3 generations/day. With email: 10 generations/day. The limits reset exactly 24 hours after your first generation of the day. If you need unlimited generations, sign up for a free account to access the full platform with 25 review requests per month (or unlimited with Pro).

Question 18

When do the daily limits reset?

Accepted Answer

Daily limits reset exactly 24 hours after your first generation of that day. For example, if you use your first generation at 2:00 PM, your limit will reset at 2:00 PM the next day. This rolling 24-hour window ensures fair usage and prevents abuse while giving you flexibility.

Question 19

Should I upgrade from the free tool to the full platform?

Accepted Answer

If you're a business owner regularly collecting reviews, absolutely! The full platform offers unlimited generations, customizable review forms, QR codes, analytics tracking, email campaigns, multiple business management, and professional support. The free tool is great for occasional use, but serious review collection requires the dashboard features. Start with our Free plan (25 requests/month) to see the difference!

Question 20

Is the review generator really free?

Accepted Answer

Yes! You can generate 3 reviews per day without any signup. If you provide your email, you'll get 10 free generations per day.

Question 21

What platforms are supported?

Accepted Answer

Our review generator supports Google, Yelp, Facebook, and TripAdvisor. Each platform has optimized review styles and lengths to match their typical review format.

Question 22

Are the generated reviews authentic?

Accepted Answer

Yes, our AI generates natural-sounding reviews based on your business details. The reviews are designed to sound like real customer feedback with varied writing styles and realistic details.

Question 23

Can I customize the reviews?

Accepted Answer

Absolutely! You can customize the tone (professional, casual, enthusiastic, balanced, or funny), length (short, medium, long), language (English, Spanish, French, German), and rating (4 or 5 stars).

Question 24

Can I use these reviews on my website?

Accepted Answer

Yes! Once generated, you can use the reviews however you like. Copy them to your clipboard and paste them wherever needed. Keep in mind these are AI-generated examples and should represent genuine customer sentiment.

Question 25

What's the difference between Free and Pro plans?

Accepted Answer

Free Plan ($0/month): 25 review requests/month, 1 platform integration, 2 businesses, email campaigns, basic analytics, community support. Pro Plan ($20/month): Unlimited review requests, unlimited platform integrations, 5 businesses, email/SMS/WhatsApp campaigns, advanced analytics with AI insights, AI response automation, custom branding, and priority support. Pro is ideal for growing businesses serious about reputation management.

Question 26

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor Stripe. We do not store your credit card information on our servers. All payments are processed securely with industry-standard encryption.

Question 27

Can I cancel my subscription anytime?

Accepted Answer

Yes! You can cancel your Pro subscription at any time from your account settings. When you cancel, you'll retain Pro features until the end of your current billing period, then automatically switch to the Free plan. No cancellation fees, no questions asked. Your data is never deleted, so you can reactivate anytime.

Question 28

How do I upgrade or downgrade my plan?

Accepted Answer

You can change your plan anytime from your account billing settings. Upgrading to Pro is instant - you'll immediately get access to all Pro features. Downgrading from Pro to Free takes effect at the end of your current billing cycle. If you downgrade, you'll keep your data but be limited to Free plan usage limits.

Question 29

Do you offer a money-back guarantee?

Accepted Answer

Yes! We offer a 14-day money-back guarantee on all Pro plan subscriptions. If you're not satisfied with ReviewGen.AI within the first 14 days, contact our support team for a full refund. We're confident you'll love the platform, but we want you to feel secure in your purchase.

Question 30

What if I need more than 5 businesses?

Accepted Answer

Our Pro plan supports up to 5 businesses, which covers most users. If you're an agency or enterprise needing to manage more than 5 businesses, please contact our sales team at hello@reviewgen.ai. We offer custom Enterprise plans with higher limits, white-label options, API access, and dedicated support for high-volume users.

Question 31

How difficult is it to integrate ReviewGen.AI?

Accepted Answer

Integration is extremely simple! Just create a business, customize your review form, and share your unique review link or QR code. No coding required. You can embed the link in emails, on your website, in social media, or print the QR code for physical locations. The entire setup takes less than 5 minutes.

Question 32

How secure is my data?

Accepted Answer

Security is our top priority. All data is encrypted in transit (SSL/TLS) and at rest. We use industry-standard security practices including secure authentication (NextAuth.js), database encryption, and regular security audits. We never store sensitive payment information (handled by Stripe). We're GDPR compliant and take data privacy seriously.

Question 33

Does ReviewGen.AI offer an API?

Accepted Answer

API access is available for Enterprise customers. Our API allows you to programmatically create businesses, generate reviews, retrieve analytics, and integrate ReviewGen.AI into your existing workflows. If you're interested in API access, please contact our sales team at hello@reviewgen.ai for custom Enterprise pricing.

Question 34

What browsers are supported?

Accepted Answer

ReviewGen.AI works on all modern browsers including Chrome, Firefox, Safari, Edge, and Opera. We recommend using the latest version of your browser for the best experience. Our platform is also fully responsive and works great on mobile devices and tablets.

Question 35

Is there a mobile app?

Accepted Answer

Currently, ReviewGen.AI is a web-based platform optimized for mobile browsers. You can access the full platform from any device's web browser. We're exploring native mobile apps for iOS and Android based on user demand. The mobile web experience is excellent and offers all the same features as desktop.

Question 36

What industry templates are available?

Accepted Answer

We offer 12 industry-specific AI prompt templates: Default/General Business, Restaurant/Cafe, Retail Store, Healthcare/Medical, Professional Services (Law, Accounting), Beauty/Salon/Spa, Fitness/Gym, Real Estate, Automotive, Education/Training, Home Services (Plumbing, Electrical), and Hospitality (Hotels, B&Bs). Each template is optimized to generate reviews that sound authentic for that specific industry.

Question 37

Can I customize the tone and length of generated reviews?

Accepted Answer

Yes! You can customize the AI to generate reviews in different tones (professional, casual, enthusiastic, balanced, funny) and lengths (short 50-100 chars, medium 100-200 chars, long 200-300 chars). These settings help ensure the generated reviews match your brand voice and the platform's typical review style.

Question 38

What languages does ReviewGen.AI support?

Accepted Answer

The free review generator tool currently supports English, Spanish, French, and German. The full platform primarily supports English, with additional language support rolling out based on user demand. The AI can understand and generate reviews in multiple languages, making it great for international businesses.

Question 39

How does the AI ensure reviews sound authentic?

Accepted Answer

Our AI is trained on millions of real reviews from various platforms and industries. It understands the natural language patterns, vocabulary, and structures that make reviews sound genuine. The AI also incorporates specific details from customer responses, uses varied sentence structures, and avoids overly promotional language. Each variation sounds different while maintaining authenticity.

Question 40

What AI model does ReviewGen.AI use?

Accepted Answer

We use OpenAI's GPT-3.5-turbo and GPT-4 models depending on your plan and settings. The free tool uses GPT-3.5-turbo for fast, cost-effective generation. Pro users can access advanced settings including model selection, temperature adjustment (creativity level), and token limits for fine-tuned control over AI output quality.

Question 41

Which review platforms can I collect reviews for?

Accepted Answer

ReviewGen.AI supports all major review platforms: Google Reviews (Google My Business), Yelp, Amazon Product Reviews, Trustpilot, TripAdvisor, Facebook Reviews, G2 (for B2B/SaaS), Capterra, Better Business Bureau, and any custom review platform. You can create different review collection forms for each platform you use.

Question 42

Are reviews optimized differently for each platform?

Accepted Answer

Yes! Our AI understands that Google reviews focus on local business experience, Amazon reviews emphasize product quality and delivery, Yelp reviews are detailed and food-focused, and Trustpilot reviews highlight customer service. The AI automatically adjusts its writing style, focus areas, and vocabulary based on the target platform for maximum authenticity.

Question 43

Can I manage reviews for multiple platforms simultaneously?

Accepted Answer

Absolutely! You can create separate review collection forms for each platform (one for Google, one for Yelp, etc.) all within the same business dashboard. This allows you to target different customer segments with platform-specific campaigns. Pro users get unlimited platform integrations, while Free users get 1 platform integration.

Question 44

Can I request support for a new platform?

Accepted Answer

Yes! We're constantly adding support for new review platforms based on user requests. If you need a specific platform that's not currently supported, please contact us at hello@reviewgen.ai with the platform name and details. We prioritize new platform additions based on demand and feasibility.

Question 45

How do I create an account?

Accepted Answer

Creating an account is easy! Click 'Sign Up' in the top navigation, then sign up with your email and password or use Google OAuth for one-click registration. After signing up, you can immediately create your first business and start collecting reviews. No credit card required for the Free plan.

Question 46

What data do you collect and how is it used?

Accepted Answer

We collect only the data necessary to provide our service: your email, business information, generated reviews, and usage analytics. We never sell your data to third parties. We use aggregate, anonymized data to improve our AI models and service quality. You can view our full privacy policy at /privacy-policy for complete details.

Question 47

Is ReviewGen.AI GDPR compliant?

Accepted Answer

Yes! We're fully GDPR compliant. You have the right to access, modify, or delete your data at any time from your account settings. We process data lawfully, store it securely, and only retain it as long as necessary. For data deletion requests or GDPR inquiries, contact privacy@reviewgen.ai.

Question 48

How do I delete my account?

Accepted Answer

You can delete your account at any time from your account settings. Account deletion is permanent and will remove all your businesses, review forms, generated reviews, and analytics data. If you have an active Pro subscription, it will be cancelled and you'll receive no further charges. For assistance with account deletion, contact support@reviewgen.ai.

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