Watch a customer leave a Google review from your link
Every screen your customer sees, from opening your review link to posting on Google. The whole thing takes them under a minute.
Updated By ReviewGen.AI Team
In this video
What is a review link?
A review link is a short web address, or a QR code, that takes a customer straight to the page where they can review your business. A ReviewGen review link adds a step before that. The customer gives a star rating and answers one short question. ReviewGen turns their answers into a few drafts, and they post the one they pick on Google, Yelp or another site.
How a review link works, step by step
Here is what happens in the video, one screen at a time.
They rate the visit
Your customer scans the QR code or taps the link, and your review page opens in their phone's browser with your business name at the top. They tap a star rating.
They say what stood out
They type a few words about the visit. In the video it's "oat latte, Sam remembered my order". That's all ReviewGen needs to write from.
They pick a draft
ReviewGen writes a few drafts from their rating and their words. They read them and choose the one that sounds most like them.
One tap copies it and opens Google
Tapping Use This Review copies the draft to their clipboard and opens your Google review page, so they don't have to search for your business.
They edit and post
They paste the draft, change any words they want and post it from their own Google account. ReviewGen never posts for them.
Your part takes a few minutes, once
After that, the same link and QR code work for every customer.
- 1.
Add your business and paste your Google, Yelp or Facebook review link.
Your business
Where should customers post their review?
Business name
Bean & Leaf CaféGoogle review link
g.page/r/bean-and-leaf/review - 2.
Keep the two starter questions, or set up a review form with your own questions and language.
What your customers are asked
Two quick questions, ready to go. Edit them any time.
1. How would you rate your experience?
2. What stood out about your visit?
e.g. friendly staff, quick service, great coffee
- 3.
Print the QR code, or send the link by text or email after each visit.
Your review link
reviewgen.ai/r/bean-leafOne link and QR code for every customer, after every visit.
Share it your way
EmailSMSQR code - 4.
Check your dashboard for link views, drafts and recent activity on each link.
This week
Sample data48
Link views
31
Drafts created
Recent customers
- Went to Google2h ago
- Copied a draftYesterday
A review link vs. sending your Google review URL
Google gives every business a review URL for free, and it works. The difference is what your customer has to do once they open it.
| Compared on | Plain Google URL | ReviewGen review link |
|---|---|---|
| What the customer sees first | An empty Google review box | Your page with a star rating and one short question |
| Help with the wording | None. They write from scratch. | A few drafts built from their own rating and words |
| Who writes and posts it | The customer, from their Google account | The customer, from their Google account |
| Review sites | Google only | Google, Yelp, Facebook or 9 others, one site per link |
| QR code | You make one yourself | Included with every link |
| What you can see | Only the reviews that get posted | Link views, drafts and activity per link |
When to ask, by type of business
Ask right after the visit, while it's fresh. These are good places to put the link.
Cafés
- When
- While they wait for their order.
- Where
- A QR code on the counter and on the receipt.
- A question to try
- “What did you order, and how was it?”
- Tip
- Put the code where people stand and wait. By the exit, people tend to walk straight past it.
Salons and spas
- When
- At checkout, before they head out.
- Where
- A QR card at the front desk, or a text after the appointment.
- A question to try
- “What did you have done today?”
- Tip
- Ask the stylist or therapist to mention it. A request from the person who did the work lands better than a sign.
Dental and medical clinics
- When
- In the follow-up text after the appointment.
- Where
- A link in the text or email your front desk already sends.
- A question to try
- “How did the team make you feel during your visit?”
- Tip
- Keep questions about the visit and the team, not the treatment, so patients aren't nudged to share health details.
Auto shops
- When
- When they pick up the keys.
- Where
- A QR code on the invoice or the key tag.
- A question to try
- “What did we work on, and was it ready when we said?”
- Tip
- Customers often can't name the repair. A question that asks what you worked on gives them the words.
Restaurants
- When
- When the check arrives.
- Where
- A QR code in the check presenter or on a table tent.
- A question to try
- “Which dish would you tell a friend about?”
- Tip
- Asking about one dish gets a more specific review than asking how the meal was.
What to say when you ask for a review
Ask every customer the same way, and keep it short. Copy one of these and fill in the parts in curly braces.
At the counter
Thanks for coming in. If you've got a minute, this code opens a short review page. It asks two quick questions and helps you with the wording.
By text
Hi {first name}, thanks for visiting {business} today. Would you leave us a quick review? It takes about a minute: {review link}
By email
Subject: How was your visit to {business}? Hi {first name}, thanks for coming in. If you have a minute, we'd love a review. The link asks two quick questions and drafts the wording for you to edit: {review link}
Your customer writes the review. ReviewGen helps with the wording.
- Each draft is built from the customer's own star rating and the words they typed, so it describes the visit they had.
- Low ratings get honest drafts. If someone rates 3 stars or lower, or mentions a problem, the draft stays balanced and still goes to your review page.
- The customer reads the draft and can change any of it before posting.
- They post from their own Google, Yelp or Facebook account. ReviewGen never posts for anyone.
Ask every customer, not only the ones you expect to be happy, and don't offer discounts or gifts for reviews. Read Google's review policy, the FTC rule on fake reviews and our AI review compliance guide.
Questions about review links
What owners ask before they share their first link.
More on asking for reviews
Review Link Generator Guide: Direct Links for Google, Yelp, Facebook & Amazon
What each of the four free review link generators needs as input — Place ID, Yelp slug, page username, ASIN — and the exact URL each one returns. Plus which links survive mobile.
How to Use QR Codes to Collect Reviews at Your Business
Step-by-step guide to generating a review QR code, designing print materials (table tents, receipts, business cards, window stickers), and placement strategies that maximize scans. Includes free downloadable templates.
Review Request Email Templates That Actually Get Responses
12 email templates organized by timing (immediately, 24-hour follow-up, 1-week follow-up), tone (casual, professional, warm), and industry (service, retail, hospitality). Each annotated with why specific elements work.
Try it with your own business
Start a free 30-day trial, add your Google review link and open it on your phone. You'll see exactly what your customers see.
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